Customer segments
Define the customers or beneficiaries the model is designed to serve.
Business model consulting
Business Model Consulting
We help organizations design or develop the business model as one connected system: customers and value, channels and relationships, capabilities and resources, partners, revenues and costs.
The model
See the whole system before changing one part
Business-model decisions work best when market choices, delivery choices and economics are considered together rather than in isolation.
Business model lenses
Nine connected components
The approved framework covers the core components required to examine how the model creates, delivers and captures value.
Value proposition
Clarify the value the model is designed to create for those segments.
Channels and relationships
Define how value is reached, delivered and sustained.
Capabilities, resources and partners
Map what the organization needs to deliver the model.
Revenues and costs
Connect the operating model to its economic logic.
When this practice fits
When one part of the business model no longer fits the rest
This practice fits organizations that need to test or redesign how customer choices, value creation, delivery capabilities and economics work together.
The model is reviewed as a connected operating logic rather than as isolated canvas boxes, so changes in one component can be considered against their implications for the rest.
Decision questions
Frequently asked questions about business model consulting
- What parts of the business model does Strategic Labs examine?
The published framework covers customer segments, value proposition, channels and relationships, capabilities, resources and partners, plus revenues and costs.
- What is the difference between a business model and a strategic plan?
The business model explains how value is created, delivered and captured, while strategic planning defines direction, priorities, planning horizons and execution.
- Does business model consulting include revenue and cost structure?
Yes. Revenues and costs are part of the published framework and connect the operating model to its economic logic.
Business model
Test the model as a system
Bring the model, question or growth decision you are evaluating and we can structure the discussion around the full operating logic.