Customer segments
Define the customers or beneficiaries the model is designed to serve.
Business model consulting
Business Model Design
We structure the business model as one connected system: customers and value, delivery capabilities and resources, partners, channels, revenues and costs.
The model
See the whole system before changing one part
Business-model decisions work best when market choices, delivery choices and economics are considered together rather than in isolation.
Business model lenses
Nine connected components
The approved framework covers the core components required to examine how the model creates, delivers and captures value.
Value proposition
Clarify the value the model is designed to create for those segments.
Channels and relationships
Define how value is reached, delivered and sustained.
Capabilities, resources and partners
Map what the organization needs to deliver the model.
Revenues and costs
Connect the operating model to its economic logic.
Business model
Test the model as a system
Bring the model, question or growth decision you are evaluating and we can structure the discussion around the full operating logic.